App access
How access to applications is granted, and what to do when you're denied.
When you sign in to a CertiK product through your account, the app checks whether you (and the organization you're using) are allowed to use it. If not, you'll see an access denied page instead of being signed in.
How access is granted
- Consumer apps are available to your personal account directly.
- Business apps require that your organization has access to the app, and that you are assigned to it within that organization.
So two things must line up: your org has the app, and your membership includes it.
What to do if you're denied
- Wrong organization? If you belong to more than one, switch to the one that has the app.
- Ask your organization admin to grant you access to the app (see: Managing your organization).
- If your organization doesn't have the app at all, your admin should contact CertiK.